Jai is a senior manager in-charge of healthcare information technology initiatives of Sri Sathya Sai Central Trust, a public charitable Trust based in India. His core area of work and expertise has been in implementation of web-based Enterprise Hospital Information Systems (HIS), Picture Archiving and Communication Systems (PACS), telemedicine, tele-education and web portal for chronic disease management.

He is a member of the Governing Committee of Asia eHealth Information Network (AeHIN), Expert Committee of Global South eHealth Observatory, Foundation Pierre Fabre, France, World Health Organization (WHO) Digital Health Roster of Experts and Digital Health and Interoperability Working Group of the Health Data Collaborative (HDC). He has been a resource person for national convergence workshops and capacity building missions on Health Information Systems, telemedicine, and digital health organized by the World Health Organization (WHO), Asian Development Bank (ADB) and Asia eHealth Information Network (AeHIN) in South East Asia and Western Pacific regional countries.